Gap Analysis

We Will Help Locate Your Missing Content

We assess what collateral is missing and out of date. Our process allows us to get to the gaps quickly so we can help you move forward.

Step 1

The first thing in our process is to figure out what you have and what you don’t have. We perform an audit with each team involved of which existing information is available for your clients and where and how it exists in your ecosystem. This audit includes customer feedback and customer support information based on persistent issues and questions.

Step 2

Next we prepare your gap analysis report based on what we have found and together we roll up our sleeves and begin to make the difference with your information.